Shipping
We know you’re excited to receive your order, and we work hard to get your HiitSkin products to you quickly and securely.
Processing Time
Orders are processed within 1–2 business days. During busy periods, processing may take an extra day. You’ll receive a confirmation email once your order has been dispatched.
Shipping Within Australia
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Shipping times are estimates and may vary based on your location, weather conditions, or postal delays.
International Shipping
We’re pleased to ship internationally to selected countries.
Estimated delivery times:
- New Zealand: 5–10 business days
- North America, UK, Asia Pacific: 7–15 business days
- Other regions: 10–20 business days
Shipping rates are calculated at checkout depending on your location and the weight of your order.
Important notes
Import duties, taxes, and customs fees may apply depending on your country and are the customer’s responsibility.
Customs clearance may cause delays beyond our control.
Shipping Rates
Shipping costs are calculated at checkout. From time to time, we offer free shipping promotions — stay tuned for these offers.
Order Tracking
Once your order has been dispatched, tracking details will be sent to you by email.
Lost or Delayed Orders
If your order hasn’t arrived within the expected timeframe, please contact us at hello@hiitskin.com.au and we’ll follow up with our delivery partners.
Address Accuracy
Please double-check your shipping address before completing your order. HiitSkin is not responsible for orders delivered to incorrect addresses provided at checkout.
